Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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Post-COVID-19 Technology Bundle for MSPs
Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services.
Readjusting to the “new normal” is going to take businesses time, but MSPs should be the ones on the front lines assisting them with this transformational change, and, in many ways, they already have. Continue reading
How to Get Managed Services Client Referrals
Generating referrals from existing clients can grow your business significantly if you’re willing to dedicate enough time and resources to the effort. MSPs without marketing funds to allocate to other types of MSP marketing strategies — including content marketing, SEO, and influencer marketing — benefit from client referrals when the strategy behind the effort is well thought out and properly executed. Continue reading
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News You Might’ve Missed. 18 – 22 May
What's new this week in the news for MSPs?
Google Wins DOD Secure Cloud Management Solution Contract; Google Announces Cloud Next OnAir Event; EasyJet Is Hacked and Loses Nine Million Customer Records; New PipeMon Malware Using Windows Print Processors; NetWalker Ransomware Group Moving to Target Enterprises Only; and Texas Department of Transportation Hit by Ransomware Attack. Let's see what's going on.
Creating a Business Continuity Plan for Your Customers
Business Continuity introduction
Ηaving a robust business continuity and disaster recovery plan is essential. These plans outline strategies for ensuring your organization can continue operations in the face of disruptions. The following video, clarifies the distinction between business continuity and disaster recovery plans and guide you through the key steps involved in creating both. Discover how MSP360 can help you develop a comprehensive data protection that safeguards your business's resilience.
Data loss is a very real threat to business operations worldwide. However, many small to medium-sized companies often view protective or proactive actions as unnecessary.
For MSPs, it is important to be more than a reseller or service provider. It is equally necessary to become a business partner that can identify risks and threats and can recommend proactive actions and solutions to protect business operations if a disaster occurs. Continue reading
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MSP Customer Retention: 5 Best Practices to Reduce the Churn
In today’s competitive business landscape, there is no real differentiator between the types of services offered by MSPs. This means that managed service providers must work harder than ever to ensure the survival of their businesses. You’ll lose out to the competition if you’re unable to bring in new clients consistently and retain existing ones. Continue reading
COVID-19 and Cybersecurity: Main Threats and Protective Measures
There’s an ancient Chinese curse that goes something like this: may you live in interesting times. To be perfectly honest, I’m hoping that these “interesting” times return to normal sometime soon. Continue reading
News You Might’ve Missed. 11 – 15 May
What's new this week in the news for MSPs?
AWS Launches Kendra; New Office 365 Feature Blocks Email Storms; Amazon Now Calls JEDI Microsoft Contract Fatally Flawed; Google Cloud VMware Engine Rolled Out; Texas Courts Hit by Ransomware; Thunderbolt Exploit Gives Hackers Access to Locked PCs; Ramsay Malware Steals Files from Secured Air-Gapped Computers; and Microsoft Warning on COVID-19 Phishing Malware. Let's see what's going on.
8 Crisis Management Tips for MSPs
No one was quite prepared for the current crisis. A lot of businesses have moved their workloads from offices to homes; many have simply shut down. Neither the overall consequences nor the end of the pandemic can be predicted at this point. As an owner of a managed IT business, you need to focus on both strategy and processes in order to stay on track. In this article, we will overview two key areas that might help you.
Migrate Exchange to Microsoft 365: Why It’s Time to Let Go
Microsoft Exchange has long been a tried-and-true on-premise workhorse. It’s been a popular choice for email, offering total administrative control along with speed and the ability to customize as needed. Continue reading
SMB Survival Guide: 6 Tactics for Dealing with Crisis
The economic impact of the Spanish flu was uniform across all industries. Fast-forward a century, the coronavirus pandemic is proving to be more brutal to some industries than others. The COVID-19 crisis has changed the way we operate as a society. While this pandemic calls for some radical changes, this will make your business more robust and scalable in the long run.
News You Might’ve Missed. 4 – 8 May
What's new this week in the news for MSPs?
Microsoft VMware Solution preview launches; Fresenius Hospital suffers ransomware attack; Microsoft's Github account allegedly Hacked and 500GB stolen; Cisco Webex hit by phishing scam; GoDaddy data breach exposes 28K hosting accounts; and Layoffs.fyi shares job info and layoffs. Let's see what's going on.
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