We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
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MSP360 Backup Earns an Excellent PCMag Rating!
We’re thrilled to share that MSP360 Backup has been reviewed by PCMag, one of the most trusted names in tech reviews, and has earned an impressive 4.0 (Excellent) rating! This recognition validates our continuous efforts to enhance MSP360 Backup and deliver a top-tier backup solution for MSPs and businesses. Continue reading
What Is an MSP (Managed Service Provider)?
As companies increasingly rely on IT to drive innovation and growth, they’re faced with complex challenges: managing infrastructure, protecting against cyber threats, and adapting to ever-changing technologies. For many organizations, the solution is to partner with a Managed Service Provider (MSP).
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Beyond Tech: Why Deep Industry Knowledge Makes MSPs Indispensable Partners
While technical expertise is integral to the Managed Service Provider (MSP) business, a deep understanding of customers’ industries truly sets top MSPs apart.
Ransomware Prevention Checklist: 10 Actionable Ways to Mitigate Ransomware Risk
You can’t guarantee that a ransomware attack will never impact your business. The good news is that you can take steps to minimize your organization’s risk of becoming the victim of a successful ransomware attack.
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Fueling Referrals: How MSPs Can Turn Happy Clients into Business Growth
Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
Understanding the NIS2 Directive and How MSP360 Helps Organizations Comply
The Network and Information Systems (NIS) 2 Directive is a European Union framework that poses stricter cybersecurity and incident response requirements on entities that are considered to be essential or important to the EU’s economy and society. Here’s what you need to know about the NIS2 Directive, who it impacts, and how MSP360 can help organizations stay compliant.
It’s Not Too Late: How MSPs Can Still Prepare for a Strong 2025
It’s that time of the year again: the holidays are upon us, and the new year is only a few weeks away.
While business operations may be winding down, December is the perfect time for managed service providers (MSPs) to reflect on their wins and losses in 2024 and proactively start planning for the future.
Getting Fired: The Right Way to Pass Clients to a New MSP
Getting fired by a client happens, and when it does, it can be emotionally draining, especially when money is tight. Although you may feel tempted to resent or retaliate against the new managed service provider (MSP), staying professional and cooperative is a far better choice.
How Managed Service Providers Can Operate Remotely and Still Thrive
Many managed services providers (MSPs) are considering going remote with their operations. There are plenty of benefits to going this route, including not having to worry about the overhead costs that come with maintaining a physical office space and having the flexibility to hire staff from around the world. However, operating remotely as an MSP has its own limitations.
Top Security Priorities MSPs Should Focus on for the New Year
Are you gearing up for 2025? The new year is just around the corner and now is the perfect time to start prioritizing security. By taking action today, you'll ensure that your business and customers stay safe and secure well into the future.
Seize the Budget Season: Why MSPs Should Accelerate Marketing Now
Your customers are already planning for the new year. Once again, IT spending will likely be reduced overall, putting you as a managed service provider (MSP) on the defensive and forcing you to prove your worth to your customers. Getting ahead of this can make all the difference for you and your team.
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