We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
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Understanding the NIS2 Directive and How MSP360 Helps Organizations Comply
The Network and Information Systems (NIS) 2 Directive is a European Union framework that poses stricter cybersecurity and incident response requirements on entities that are considered to be essential or important to the EU’s economy and society. Here’s what you need to know about the NIS2 Directive, who it impacts, and how MSP360 can help organizations stay compliant.
It’s Not Too Late: How MSPs Can Still Prepare for a Strong 2025
It’s that time of the year again: the holidays are upon us, and the new year is only a few weeks away.
While business operations may be winding down, December is the perfect time for managed service providers (MSPs) to reflect on their wins and losses in 2024 and proactively start planning for the future.
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Getting Fired: The Right Way to Pass Clients to a New MSP
Getting fired by a client happens, and when it does, it can be emotionally draining, especially when money is tight. Although you may feel tempted to resent or retaliate against the new managed service provider (MSP), staying professional and cooperative is a far better choice.
How Managed Service Providers Can Operate Remotely and Still Thrive
Many managed services providers (MSPs) are considering going remote with their operations. There are plenty of benefits to going this route, including not having to worry about the overhead costs that come with maintaining a physical office space and having the flexibility to hire staff from around the world. However, operating remotely as an MSP has its own limitations.
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Top Security Priorities MSPs Should Focus on for the New Year
Are you gearing up for 2025? The new year is just around the corner and now is the perfect time to start prioritizing security. By taking action today, you'll ensure that your business and customers stay safe and secure well into the future.
Seize the Budget Season: Why MSPs Should Accelerate Marketing Now
Your customers are already planning for the new year. Once again, IT spending will likely be reduced overall, putting you as a managed service provider (MSP) on the defensive and forcing you to prove your worth to your customers. Getting ahead of this can make all the difference for you and your team.
Strategies for MSPs to Handle Late Payments and Protect Cash Flow
While occasional late payments may not impact your business significantly, frequent occurrences can change the situation considerably.
Employee Protection 101: Defending Against Abuse from Clients
Abuse by clients is unacceptable. Unfortunately, managed service providers (MSPs) face abusive clients every day. As an MSP, you should not let a client abuse your employees.
When Referrals Run Dry: Strategies for MSPs to Generate New Leads
As a managed service provider (MSP), what should you do if your referrals run dry? At this point, don't panic — you don't have to face this worst-case scenario on your own.
Before your referrals run dry, use these strategies to consistently generate leads.
A Security-First Approach: Enhancing Backup and IT Management for MSPs
In today's current threat landscape, managed service providers (MSPs) should prioritize security to enhance their backup and IT management services. By adopting a security-first approach, MSPs can protect their customers against current and evolving threats. They can also distinguish themselves from their rivals in a highly competitive global marketplace.
Fresh Ideas for MSPs to Promote Cybersecurity Awareness
As a managed service provider (MSP), you prioritize cybersecurity. You want your customers to understand how to defend against cyberattacks. To date, you may have produced educational materials to help you teach customers about cyber threats. In spite of your best efforts, there's still plenty of room for improvement.
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