We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
The Future of Ransomware: What MSPs Can Expect in 2025
If you think ransomware won't affect MSPs and their customers in 2025, think again. Ransomware continues to be a global threat, with attacks growing more sophisticated as technology evolves.
Five Common Misconceptions About OneDrive Data Security
Introduction
In a recent article, we discussed how to reliably back up OneDrive and ensure data security. However, many people and companies rely on various other solutions, assuming that they provide adequate protection. Before selecting the right solution, it’s important to understand why these approaches often fail.
Getting Fired: The Right Way to Pass Clients to a New MSP
Getting fired by a client happens, and when it does, it can be emotionally draining, especially when money is tight. Although you may feel tempted to resent or retaliate against the new managed service provider (MSP), staying professional and cooperative is a far better choice.
MSP360 Managed Backup October Update
With our latest October updates, we are excited to introduce a new view of the Backup/Restore Plan Summary, the new schedule step and an easier way to manage payment methods associated with your subscription. Continue reading
How Managed Service Providers Can Operate Remotely and Still Thrive
Many managed services providers (MSPs) are considering going remote with their operations. There are plenty of benefits to going this route, including not having to worry about the overhead costs that come with maintaining a physical office space and having the flexibility to hire staff from around the world. However, operating remotely as an MSP has its own limitations.
Streamlined License Management and Cost Tracking with MSP360
We’re excited to announce a series of updates designed to make license management and cost tracking easier and more efficient. These new features are centered around simplifying data access and offering more flexibility in how you view and manage your licenses. Here’s a closer look at what’s new: Continue reading
Top Security Priorities MSPs Should Focus on for the New Year
Are you gearing up for 2025? The new year is just around the corner and now is the perfect time to start prioritizing security. By taking action today, you'll ensure that your business and customers stay safe and secure well into the future.
Seize the Budget Season: Why MSPs Should Accelerate Marketing Now
Your customers are already planning for the new year. Once again, IT spending will likely be reduced overall, putting you as a managed service provider (MSP) on the defensive and forcing you to prove your worth to your customers. Getting ahead of this can make all the difference for you and your team.
Introducing MSP360 Connect Updates
We are excited to introduce the newest features of MSP360 Connect, designed to enhance your experience even further. This release brings valuable improvements such as virtual monitors in Managed Connect sessions, centralized configuration of session options, computer-level settings, hotkeys, and more. Continue reading
Strategies for MSPs to Handle Late Payments and Protect Cash Flow
While occasional late payments may not impact your business significantly, frequent occurrences can change the situation considerably.
Meet MSP360 RMM 2.1: Seamless ConnectWise Ticket Creation and More
We are excited to announce the launch of MSP360 RMM 2.1, the newest version of our robust remote monitoring and management solution. With this release, we've introduced several powerful features, including seamless ConnectWise ticket creation and simplified company mapping between MSP360 and ConnectWise, along with an update-only mode for third-party patch management, and more. Continue reading