In release 4.9, MSP360 Backup for Microsoft 365 / Google Workspace introduces shared mailbox licensing that aligns directly with Microsoft’s model. The update removes unnecessary backup licensing for shared mailboxes that Microsoft itself allows to operate without a license, improving MSP360 pricing transparency.
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MSP360 Management Console with Automatic Agent Update
With the new version of MSP360 Management Console we focused on removing friction from daily MSP operations while giving you more control where it matters most.
MSP360 Backup for Microsoft 365 / Google Workspace 4.9
In release 4.9, MSP360 Backup for Microsoft 365 / Google Workspace introduces shared mailbox licensing that aligns directly with Microsoft’s model. The update removes unnecessary backup licensing for shared mailboxes that Microsoft itself allows to operate without a license, improving MSP360 pricing transparency.
From Reactive to Predictive: How AI Is Transforming MSP Ticket Management
For years, managed service providers (MSPs) have relied on reactive ticket systems - waiting for issues to appear, assigning them manually, and working through an endless queue. But as the complexity of IT environments grows and client expectations rise, that model no longer scales.
State of Backup Report for MSPs by MSP360 2025
While services around data protection should be a staple for every MSP, the latest State of Backup Report for MSPs highlights that there remain significant opportunities for MSPs to add, augment, extend, and fine-tune managed backup and recovery-related services based on client requirements and in the interest of remaining competitive.
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Top SaaS Data Protection Challenges of 2026
Organizations face greater risk as they rely more on cloud and SaaS apps without adequate backup and recovery solutions.
The top SaaS data protection challenges of 2026 revolve around the loss of a traditional security perimeter. As businesses integrate "agentic" AI and hundreds of third-party SaaS tools, they face a massive visibility gap where sensitive data is often "shadowed" or unmanaged. Continue reading
MSP360 Backup for Proxmox: FAQ
This FAQ answers common questions about MSP360 Backup for Proxmox Beta, including installation, configuration, supported features, and current limitations. Continue reading
MSP360 Backup for Proxmox: Closed Beta
We’ve been hearing more and more from customers about Proxmox, and we’re seeing a clear shift as MSPs and IT teams move their virtualization workloads to the platform. Over the past few months, we’ve been working on a backup solution designed specifically for Proxmox environments - and we’re almost ready to put it in your hands. Continue reading
What’s New in MSP360 Managed Backup 8.9
We’re excited to introduce the new release of MSP360 Managed Backup with the new RMM smart filtering for logged-in users search and an ability to request a product demo directly from the web console. These updates significantly streamline the way you and your team work inside MSP360. Continue reading
Free RMM Tools: MSP360 RMM Community Edition for New MSPs
MSP360 has introduced the RMM Community Edition for businesses looking to acquire affordable tools for remote monitoring and management (RMM). Recognizing this hurdle, MSP360 has introduced the RMM Community Edition, a fully-featured RMM solution offered at no cost specifically for MSPs. Continue reading
Guide for Microsoft 365 Users on How to Back Up Microsoft Teams
This article explains that multiple viable approaches are available for on how to backup Microsoft Teams. It also offers guidance on best practices for maximizing the efficiency, security, and reliability of Microsoft Teams data protection.
Introducing MSP360 Managed Backup 8.8
We’re excited to announce the latest release of MSP360 Managed Backup, featuring major updates to the Storage Usage report, more advanced audit log notifications, enhanced login security, and easy access to documentation directly within the console. Continue reading
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