Once upon a time, administering systems remotely required IT staff and managed service providers (MSPs) to install standalone tools like VPN or Windows RDP clients on their computers. Those days are gone. Today’s admins can leverage web-based remote desktop tools, which offer a more convenient way to connect to remote systems. Continue reading
We’re excited to introduce the MSP360 Managed Backup 8.4 release, featuring enhanced API capabilities for backup plan management, audit log improvements, upgraded license management, and streamlined web console navigation. Continue reading
From August 4 through August 15, managed service providers (MSPs) will have the chance to win exciting prizes during one of the biggest giveaway events.
Remote working is here to stay and these best practices for remote IT support are going to showcase the importance of proactiveness in managing remote teams. According to a recent survey by Forbes Advisor, almost two-thirds of employees are working remotely either all or some of the time. Continue reading
Read this article to learn more about Windows 11 backup essentials and how MSP360 can help you safeguard data and streamline your backup processes.
Effective role and permission management is critical for maintaining the security and operational integrity of MSP360 Backup for Microsoft 365 and Google Workspace. A well-designed access control system not only prevents excessive permissions but also simplifies administration, distributes responsibility, and ensures compliance with standards like GDPR, HIPAA, and SOC2.
This guide explains the types of roles and permission levels in MSP360, how they function across two services — MSP360 Backup for M365 / Google and MBS (Managed Backup Service) for M365 / Google — how to delegate access securely to admins and end-users, and which common mistakes to avoid during configuration.
MSPs play a crucial role in ensuring the smooth functioning of IT systems for their clients. Here at MSP360, we understand the importance of routine maintenance and monitoring in maintaining optimal performance and security. That’s why we’ve outlined the key tasks MSPs should perform and the importance of each workflow to help MSPs deliver top-notch IT support.
This guide breaks down the fundamentals of remote monitoring and management, explains key RMM capabilities, and explores practical implementation strategies.
Many assume Microsoft backs up Microsoft 365 data, but it doesn’t. Learn the real risks, where native tools fall short and how to protect your data with the right backup strategy.
As a company founded in 2008 to provide managed services for Linux and Windows servers, PLSS Soluções has plenty of experience in performing backups. But what it lacked until switching to MSP360 was a backup solution that not just kept clients' data safe, but also helped PLSS Soluções pursue its business goals of higher profit margins and stronger brand awareness. Continue reading
For many MSPs, the ability to be flexible, and to cater to each client’s unique requirements, is essential for business success. Every customer is different, and each one may require different services and tools. Continue reading
If you’re an MSP who provides managed backup services, your worst nightmare probably goes like this: A client experiences a disruption and needs data restored. But when you go to perform the restoration, you discover that you can’t, because the data wasn’t backed up properly – even though your backup tools told you it was. Continue reading
Learn how to optimize your backup schedule and retention settings to meet your security, compliance, and budget goals.
A hands-on webinar showing how to configure MSP360 backups for success. No slides, just pure practice.
Data loss can be devastating — especially when you discover it while trying to recover. All too often, it happens due to mistakes in your backup strategy.
Join 4-time Microsoft MVP Nick Cavalancia as he breaks down the top five backup mistakes businesses and MSPs make—and, more importantly, explains how to prevent them.
