MSP360 Connect. Simple. Reliable.

Securely connect and control remote devices and servers to resolve issues faster. Take advantage of high-speed stable connections regardless of the computer’s global location.

MSP360 Connect. Simple. Reliable.

Fast and Stable
Connection

Advanced Security Standards

Managed

Web Console and Unlimited Endpoints

Managed

Web-Based Remote Access to Windows Devices

Choose a License That Best Suits Your Needs

Whether you need to manage a few devices or hundreds, MSP360 Connect has the flexibility and scalability to meet your needs. Choose from Free, Standalone, or Managed licenses to get the features and support you need to keep your business running smoothly.

Choose a License That Best Suits Your Needs
Licensing
Free
Per device to connect from
Per admin
Billing
Free
Annual
Monthly/annual
Number of devices in the address book
5
25
Unlimited
Attended access
To Windows and macOS devices
To Windows and macOS devices
To Windows devices only
Unattended access
Advanced unattended access
Encrypted connection
Multi-user sessions
Session recording
File transfer
Text and voice chat
Multi-monitor support
Centralized management
Web-based remote access
Mass deployment
Reporting
Black screen
Lock remote input
Remote printing
OS support
Connect to Windows, macOS
Connect to Windows, macOS
Connect to Windows

Remote Access for MSPs, Businesses, And Personal Use

MSP360 Connect (formerly Remote Desktop) is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. Access Windows and macOS devices from any operating system.

Main Features

Fast and Stable connection

Real-time connection based on WebRTC technology.

Advanced Security

2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection.

Multi-Monitor Support

Connect to devices with multiple monitors and easily switch between them, or view all.

File Transfer

Share files during the session.

Session Recording

Record your remote sessions and meetings, then play them back via a built-in Session Player.

Text and Voice Chat

Speak or exchange text messages while connected.

Multi-User Sessions

Join an existing remote session with your co-workers.

Standalone Managed

Unattended Access

Set up a remote session without a connection partner on the other end.

Managed

Centralized Management

Overview, run and manage your remote connections from a web console. Create customer software builds and install them across multiple endpoints in bulk.

Managed

Web-Based Remote Access

Access Windows devices via a browser without having to install the MSP360 Connect app on your computer. Simply log into the MSP360 web console and connect.

Free with MSP360 Backup.

Managed

Reporting

See full statistics on which of your team members has run a session, what endpoint they connected to, and for how long.

Managed

Black Screen And Lock Input

Protect your data by temporarily turning a user’s screen black during a session.

Proud to be a G2 leader

Learn Why MSPs Choose Us
Proud to be a G2 leader

Still Not Sure Which Product is Right For You?

MSP360 Connect FAQ

How do I choose between the Managed and Standalone licenses?

When it comes to selecting a license, we recommend considering your business needs. The Managed plan is the way to go for those who prefer to manage all their remote connections from a single web console with unlimited connections and unrestricted access to all features.

On the other hand, if you run a smaller business and only need occasional access to remote devices, the Standalone plan may be the better option.

If you're still unsure which plan is right for you, take a look at our comparison chart above for more information.

I run a small business. Which plan should I choose?

If you run a small business and don’t need centralized management, then the MSP360 Standalone Connect license will likely be the best option for you.

I need a free remote access tool for personal use. What can you offer?

You can use our MSP360 Free Connect, which is perfect for personal connections.

How does the MSP360 remote access tool work?

The tool allows you to access other devices remotely. All you need to do is install MSP360 Connect on your computer and the remote computer(s) and establish a connection directly from the web console or the software itself.

What operating systems do you support?

MSP360 Connect users can access Windows and macOS devices from any computer or mobile device, including Windows, macOS, iOS, and Android. Take a look at our comparison chart above to learn more about cross-platform compatibility.

I want to know more about the product. Where can I find more information?

If you have any questions or need assistance, please don't hesitate to contact us. We’re always happy to help.