MSP360
Managed Connect

Scalable remote support software designed for MSPs and IT departments of all sizes. Connect to unlimited devices at any time and centrally manage all your remote connections from a single platform.

MSP360 Managed Connect Editions (connect from)

Windows Desktop

macOS

Discover More About
MSP360 Managed Connect

Get started with MSP360 Managed Connect, a remote support tool for MSPs and IT teams. Explore product guides and tutorials to get a clear view of the powerful features and security benefits MSP360 Managed Connect delivers.

Features Overview

Quick Start Guide

Product Datasheet

Make the Most of MSP360 Managed Connect

Why Choose MSP360 Managed Connect?

With an advanced feature set and a centralized web console, MSP360 Managed Connect ensures seamless assistance and powerful remote support capabilities.

Fast and Stable Connection

Real-time connection based on WebRTC technology.

Advanced Security

2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection.

Centralized Management

Overview, run and manage your remote connections from a web console. Create customer software builds and install them across multiple endpoints in bulk.

Unattended Access

Set up a remote session without a connection partner on the other end.

Web-Based Remote Access

Access Windows devices via a browser without having to install the MSP360 Connect app on your computer. Simply log into the MSP360 web console and connect.

Free with MSP360 Backup.

File Transfer

Share files during a session.

Text and Voice Chat

Speak or exchange text messages while connected.

Session Recording

Record your remote sessions and meetings, then play them back via a built-in Session Player.

Black Screen and Lock Input

Protect your data by temporarily turning a user’s screen black during a session.

Reporting

See full statistics on which of your team members has run a session, what endpoint they connected to, and for how long.

Multi-Monitor Support

Connect to devices with multiple monitors and easily switch between them, or view all.

Multi-User Sessions

Join an existing remote session with your co-workers.

MSP360 Connect Licensing

Once signed up for MSP360 Managed Connect, you get immediate access to the web control panel. MSP360 Managed Connect is licensed per admin with unlimited endpoint connections.

No Contract Required

Pay Monthly or Annually

No Platform Fees

Request a Quote

See MSP360 Managed Connect in Action

Get a detailed product overview, learn how to establish a connection, get answers to your questions, and find out why Managed Connect is the right choice for your company.

Request a Demo

Want to See All the Options
and Make Your Choice?

Compare All Three Licenses

Windows
Windows
macOS
iOS/Android

Best for Personal Use

Free Download

Formerly MSP360 Connect Pro

On-Premise Solution Best Suited for Small Businesses

Free Trial

Buy Now

Our Premium Solution for MSPs and Businesses to Access an Unlimited Number of Devices

Free Trial Request a Quote

Licensing

Free

Per device to connect from

Per admin

Billing

Free

Annual

Monthly/annual

Number of devices in the address book

Unlimited

Attended access

To Windows and macOS devices

To Windows devices only

Unattended access

Advanced unattended access

Encrypted connection

Multi-user sessions

Session recording

File transfer

Text and voice chat

Multi-monitor support

Centralized management

Web-based remote access

Mass deployment

Reporting

Black screen

Lock remote input

Remote printing

OS support

Connect to Windows, macOS

Connect to Windows

Products Reviews
and Customer Feedback

Irrael P

MSP360 Connect is a very stable program to make connections, the configuration is very simple and the interface very basic. This software allows me to share my screen or enter my colleagues screen and share files or manipulate documents. One feature that I like is its good encryption to maintain a secure data transfer between server and client. In addition, it has a chat to maintain communication if there is no microphone.

5/5

John H

We have tried every product on the market for remote control and this is the best. Super simple, easy to install and use.

5/5

Joe S

The initial setup is easy and quick. Getting non-technical users to start MSP360 Connect and allow remote access is much easier than other remote support products I have used. Requesting and allowing remote keyboard and mouse control works flawlessly. It is quick and painless to get in and out of remote sessions.

5/5

Simen K

For remote help, a simple working tool for free. No problem to help somebody without knowledge installing difficult programs or create accounts.

5/5

Scott F

I found the MSP360 Connect app right after purchasing their Desktop Backup application, and it has really reshaped how I think about what I should be paying for in a Connect (Remote Desktop) application. I was previously paying a good bit of money for one of the top 5 remote assistant programs, and as it turned out, there was no reason to because Connect by MSP360 (earlier Remote Desktop) has everything they did, and more. So I'm saving thousands per year AND I have more features!

5/5