MSP360
Managed Connect

Managed Connect is a comprehensive remote access solution designed for MSPs and IT departments of all sizes. Connections are unlimited and can be managed from a single pane of glass.

MSP360 Managed Connect

MSP360 Managed Connect Editions (connect from)

Windows Desktop
macOS

Windows Desktop

Features

  • Unlimited Windows devices to connect to
  • Attended access
  • Advanced unattended access
  • File transfer
  • Centralized management
  • Web-based remote access
  • Mass deployment
  • Reporting
  • Remote printing
  • Black screen
  • Lock remote input
  • Unlimited concurrent sessions
  • Encrypted connection
  • Text and voice chat
  • Session recording
  • Multi-user sessions
  • Multi-monitor support
  • WebRTC support

SUPPORTED OS

Windows 7/8/10/11
Windows Server 2008/2008 R2/2012/2012 R2/2016/2019/2022

SYSTEM REQUIREMENTS

Microsoft .NET Framework 4.5.1,
1.4 GHz 64-bit processor,512 MB RAM,
100 MB minimum disk space

Windows Desktop

Features

  • Unlimited Windows devices to connect to
  • Attended access
  • Advanced unattended access
  • File transfer
  • Centralized management
  • Web-based remote access
  • Mass deployment
  • Reporting
  • Remote printing
  • Black screen
  • Lock remote input
  • Unlimited concurrent sessions
  • Encrypted connection
  • Text and voice chat
  • Session recording
  • Multi-user sessions
  • Multi-monitor support
  • WebRTC support

SUPPORTED OS

Windows 7/8/10/11
Windows Server 2008/2008 R2/2012/2012 R2/2016/2019/2022

SYSTEM REQUIREMENTS

Microsoft .NET Framework 4.5.1,
1.4 GHz 64-bit processor,512 MB RAM,
100 MB minimum disk space

macOS

Features

  • Unlimited Windows devices to connect to
  • Attended access
  • Advanced unattended access
  • Centralized management
  • Web-based remote access
  • Mass deployment
  • Reporting
  • Black screen
  • Lock remote input
  • Unlimited concurrent sessions
  • Encrypted connection
  • Text and voice chat
  • Multi-user sessions
  • Multi-monitor support

SUPPORTED OS

macOS Ventura (13 or higher)
macOS Monterey (12 or higher)
macOS Big Sur (11.0 or higher)
macOS Catalina (10.15 or higher)
macOS Mojave (10.14 or higher)
macOS High Sierra (10.13 or higher)
macOS Sierra (10.12 or higher)

SYSTEM REQUIREMENTS

Intel® Core™ or M1, M2 Apple® Macintosh® computer
2GB memory
300MB of available hard disk space

Main Features

Fast and Stable Connection

Real-time connection based on WebRTC technology.

Advanced Security

2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection.

Centralized Management

Overview, run and manage your remote connections from a web console. Create customer software builds and install them across multiple endpoints in bulk.

Unattended Access

Set up a remote session without a connection partner on the other end.

Web-Based Remote Access

Access Windows devices via a browser without having to install the MSP360 Connect app on your computer. Simply log into the MSP360 web console and connect.

Free with MSP360 Backup.

File Transfer

Share files during a session.

Text and Voice Chat

Speak or exchange text messages while connected.

Session Recording

Record your remote sessions and meetings, then play them back via a built-in Session Player.

Black Screen and Lock Input

Protect your data by temporarily turning a user’s screen black during a session.

Reporting

See full statistics on which of your team members has run a session, what endpoint they connected to, and for how long.

Multi-Monitor Support

Connect to devices with multiple monitors and easily switch between them, or view all.

Multi-User Sessions

Join an existing remote session with your co-workers.

MSP360 Connect Licensing

Once signed up for MSP360 Managed Connect, you get immediate access to the web control panel. MSP360 Managed Connect is licensed per admin with unlimited endpoint connections.

No Contract Required

Pay Monthly or Annually

No Platform Fees

Request a Quote

See MSP360 Managed Connect in Action

Get a detailed product overview, learn how to establish a connection, get answers to your questions, and find out why Managed Connect is the right choice for your company.

Want to See All the Options
and Make Your Choice?

Compare All Three Licenses
Licensing
Free
Per device to connect from
Per admin
Billing
Free
Annual
Monthly/annual
Number of devices in the address book
5
25
Unlimited
Attended access
To Windows and macOS devices
To Windows and macOS devices
To Windows devices only
Unattended access
Advanced unattended access
Encrypted connection
Multi-user sessions
Session recording
File transfer
Text and voice chat
Multi-monitor support
Centralized management
Web-based remote access
Mass deployment
Reporting
Black screen
Lock remote input
Remote printing
OS support
Connect to Windows, macOS
Connect to Windows, macOS
Connect to Windows

Products Reviews
and Customer Feedback

itprotoday
4.5/5
thurrott
4/5
pcmag
3.5/5
techradar
4.5/5
pcworld
3.5/5

MSP360 Managed Connect.
Simple. Reliable.

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